This Privacy Policy describes how Crypton Studio LLC (TLPad, we, us, or our) collects, uses, and shares your personal information when you use our website and platform.
We are committed to protecting your privacy and complying with applicable data protection laws, including GDPR.
2. Information We Collect:
Account Information:
When you create an account, we collect your name, email address, username, password, and other contact information.
We may also collect your date of birth, nationality, and government-issued identification for KYC/AML purposes.
Transaction Information:
We collect information about your transactions on the platform, including token purchases, OTC trades, and payment details.
This includes transaction IDs, wallet addresses, and trade history.
Usage Information:
We collect information about how you use our platform, including your IP address, browser type, device information, and pages visited.
Cookies and similar tracking technologies are used to collect information about your browsing activity.
Communication Information:
We collect information from your communications with us, such as emails, support tickets, and chat logs.
KYC/AML Information:
We collect information required for KYC/AML compliance, including identity documents, proof of address, and source of funds information.
3. How We Use Your Information:
To Provide and Improve Our Services:
We use your information to operate and maintain the platform, process transactions, and provide customer support.
We analyze usage data to improve our platform and develop new features.
To Comply with Legal Obligations:
We use your information to comply with KYC/AML regulations and other legal requirements.
We may disclose information to law enforcement or regulatory authorities when required.
To Communicate with You:
We use your information to send you important updates, notifications, and marketing materials.
You can opt out of marketing communications at any time.
To Prevent Fraud and Enhance Security:
We use your information to detect and prevent fraud, unauthorized access, and other security threats.
4. How We Share Your Information:
Service Providers:
We may share your information with third-party service providers who assist us with platform operations, payment processing, and KYC/AML compliance.
Project Teams (for TLPad):
When you participate in a token sale, we may share your information with the project team for token distribution and communication purposes.
OTC Counterparties:
In OTC trades, we share necessary information between the trading parties to facilitate the transaction.
Legal and Regulatory Authorities:
We may disclose your information to legal and regulatory authorities when required by law.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company.
5. Data Security:
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure.
We strongly encourage users to enable two-factor authentication (2FA) for extra security.
6. Data Retention:
We retain your information for as long as necessary to provide our services and comply with legal obligations.
KYC/AML data may be retained for a longer period to comply with regulatory requirements.
7. Your Rights:
Access and Correction:
You have the right to access and correct your personal information.
Deletion:
You have the right to request the deletion of your personal information, subject to legal limitations.
Data Portability:
You have the right to receive your personal information in a portable format.
Opt-Out:
You have the right to opt out of marketing communications.
Withdraw Consent:
If we rely on your consent to process your information, you have the right to withdraw your consent at any time.
8. Cookies and Tracking Technologies:
We use cookies and similar technologies to collect information about your browsing activity.
You can control cookies through your browser settings.
9. Children's Privacy:
Our platform is not intended for children under the age of 18.
We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time.
We will notify you of any material changes by posting the updated policy on our website.
11. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].